
Worldwide B2B E-Commerce Market is Expected to Reach USD 18,771.4 billion by 2027 – Astute Analytica

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B2B e-commerce or business-to-business electronic commerce is the transactions between businesses, that involve manufacturers, wholesalers, or retailers. Businesses are significantly debuting their entry on the e-commerce platforms recognizing the potential of the technology and large consumer base. Moreover, the potential benefits, for instance, the efficiency and ease of the transactions carried out through e-commerce platforms, easy data collection and easy innovation of the marketing strategies are all driving the growth of the B2B e-commerce market.
B2B E-Commerce Market: Drivers and Restraints
Companies are rapidly shifting to online platforms due to the presence of an extensive customer base. The growing digitalization has made it easier for clients to understand products and services with just one tap. Tradeling, a renowned business-to-business digital marketplace in the Middle East, commissioned a survey on B2B e-commerce. Around 82% of attendees responded that they expect businesses to shift to B2B e-commerce. Since the wake of the COVID-19 pandemic, the B2B buying behaviors have certainly accelerated, forcing companies to align with the pace of the evolution. For instance, Mindware Store, a leading regional distributor, launched its B2B eCommerce website in September 2022.
B2B e-commerce is expected to pave the path to a new future for both small and medium-sized companies and large companies. The growing popularity of web applications will spark unprecedented growth as it can effectively connect B2B marketers. Apart from that, the steadily growing rate of technological advancements will accelerate the growth graph of the market. For instance, in Sept 2021, Google pulled the veil off the new updates in order to enhance the user experience related to product search pages. Additionally, in August 2022, Amazon and Hangzhou inked an agreement to prompt Chinese merchants to increase their overseas sales on the platform.
Combating the challenges has become a key to excelling in the market. Amazon, one of the renowned industry giants, launched its first in-person business event, dated 28-29 September 2022, at the Hyatt Regency in Scottsdale, Arizona. The event was specifically designed for large enterprises to feature strategies and innovative ideas aimed at enhancing the e-commerce experience of the users.
Restraints:
Political instability is one of the major causes that limit the market's growth as it affects the business environment, leading to a decline in corporate investment, consumption, and economic growth. Additionally, the complicated infrastructure of e-commerce is another factor restricting its adoption. As per DigitalCommerce 360 survey, the infrastructure is the major area where e-commerce giants are lagging. Nearly 58% of B2B manufacturing e-commerce sites require multiple clicks to land on the exact product detail page, and 86% of websites do not have to upsell, cross-sell, and add-on features. Therefore, improper infrastructure can lead to a market downturn.
Opportunities:
The rapid technological evolution is the major contributor to B2B e-commerce growth. Moreover, the numbers are expected to grow multifold in the coming years as buyers of B2B businesses are experiencing a swift increase in technological change. Consequently, organizations are keen to adapt to new advancements. For instance, the rising popularity of AR and VR in attracting customers will bring untapped growth prospects. For instance, firms like IKEA, Sephora, and Deor use an AR-based mobile application that enables customers to try out a particular product virtually. Also, IKEA’s AR app allows customers to try out chosen furniture items virtually in the home-care setting. The app also helps them scale the particular furniture in order to give a sense of the products’ real dimensions.
Trends:
The rising popularity of online payment options will attract new prospects for market growth. The ease of the new payment modes is driving significant business profits. In October 2021, Westpac Fiji inked an agreement with Fiji SME Business Owners Network with the aim to help small enterprises make easy online transactions. Despite bank account transfers and credit cards being the popular way to transact, officials frequently use PayPal, Venmo, Apple Wallet, or other digital currencies to make payments. Additionally, other trends like fast shipping services, last-mile delivery services, etc., will all contribute to the market's growth. B2B merchants can efficiently fulfill the demands of the customers by using order management software. The software relies on third-party performance, and third-party delivery usually deploys software like ShipStation or ShipBob to cater to the fast-delivery needs of the customers.
Competitors in the Market
Some of the key players in the global B2B e-commerce market include Amazon, eBay Inc., Alibaba, Flipkart, e-worldtrade, Global Source, IndiaMart, Thomasnet, etc. The five top players in the market hold a share of 58.8%, which is attributable to the strong efforts aimed at increasing the company's expansion. For instance, Alibaba, in September 2022, announced plans to expand the geographical reach of its cloud business internationally by unveiling new data centers in South Korea, Thailand, and other countries.
Other industry players are also taking innovative strategic steps to step up in the race. For instance, Grofers Co-founder unveiled a new E-commerce platform, named Warpli, in 2021.
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Market Segmentation Overview
The global B2B e-commerce market segmentation focuses on Type, Payment Mode, Enterprise Size, and Region. Based on Payment Mode, the Mobile Wallet Apps will lead with the highest CAGR in the coming years are consumers are steadily inclining towards one-time payments as it does not involve any third party. Based on Type, IT products garnered the highest share of 20% in 2021, while the pantry products segment share will elevate at a CAGR of 17% over the forecast period.
In terms of region, Asia-Pacific B2B e-commerce is expected to evolve at the highest CAGR of 15.6% during the forecast period, owing to the rising number of B2B sellers, such as Alibaba, Flipkart, etc.
Segment Overview of the Global B2B e-commerce Market
By Type
Cleaning supplies
Hospitality Products
Industrial & MRO
IT Products
Office supplies
Pantry Products
Others
By Payment Mode
Credit card
Net banking
Mobile wallet apps
Others
By Enterprise Size
Small & Medium Enterprises
Large Enterprises
By Region
North America
The U.S.
Canada
Mexico
Europe
The UK
Germany
France
Italy
Spain
Russia
Poland
Rest of Europe
Asia Pacific
China
India
Japan
Australia & New Zealand
ASEAN
Rest of Asia Pacific
Middle East & Africa (MEA)
UAE
Saudi Arabia
South Africa
Rest of MEA
South America
Argentina
Brazil
Rest of South America
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About Astute Analytica
Astute Analytica is a global analytics and advisory company that has built a solid reputation in a short period, thanks to the tangible outcomes we have delivered to our clients. We pride ourselves in generating unparalleled, in-depth, and uncannily accurate estimates and projections for our very demanding clients spread across different verticals. We have a long list of satisfied and repeat clients from a wide spectrum including technology, healthcare, chemicals, semiconductors, FMCG, and many more. These happy customers come to us from all across the Globe. They are able to make well-calibrated decisions and leverage highly lucrative opportunities while surmounting the fierce challenges all because we analyze for them the complex business environment, segment-wise existing and emerging possibilities, technology formations, growth estimates, and even the strategic choices available. In short, a complete package. All this is possible because we have a highly qualified, competent, and experienced team of professionals comprising business analysts, economists, consultants, and technology experts. In our list of priorities, you-our patron-come at the top. You can be sure of best cost-effective, value-added package from us, should you decide to engage with us.
Aamir Beg
Astute Analytica
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